THE END USER
A Voice for the consumer
How Google Keep Track
By Victoria Shannon
Paris
When Google announced a change in its privacy policy last week, it got some gushing headlines like, “Google adopt tougher privacy safeguards”.
But upon closer examination, it seems the change was not to protect your privacy on the Web as much as it was simply to give you a little more information about how Google maintains your personal data.
Google’s adjustment was that in stead of retaining user search data for “as long as it is useful” now the company will keep the information for at least 18 month and no longer than 24 month.
In some cases, that will shorten the time Google holds on to such data, which can, in theory, be used to identify individual users and their personal interests.
But the guidelines also mean that search data will sometimes be kept for a longer period than now, according to Peter Fleischer, privacy counsel for Google in
For most of us, keeping personal information private on the Web is a defensive tool: When we are anonymous in our travels on the Web, we can better protect our bank accounts, our children and even our political proclivities in place where just having some in dangerous.
But for other people, privacy is the opposite of security – the more disclosure of personal data, the more trails of information that law enforcement agencies and governments can follow to find those who are stealing credit card numbers, circulating child pornography or organizing terrorist activities.
A third interest group is the world of Internet companies, retail companies and advertisers, all of which could profit commercially from the correct interpretation or sale of the collected data.
Google’s privacy policies are the company’s best efforts to address all of these concerns as well as its own business interests, Fleischer said.
“Privacy decisions are not made in a vacuum,” he said in interview. “It is really balance of a number of factors. If it were just a matter of privacy, we could consider a shorter time period.”
That, in fact, is one of the concerns of privacy advocates – that 24 months is too long for a private company to hold on the potentially incriminating data.
But that length of time was already set as the out site limit by the European Commission when it adopted its Data Retention Directive last year; Fleischer said the U.S. Department of Justice was also proposing a two-year windows for data retention by Internet and telephone companies. Google and other Internet companies are just getting in line.
Still, Fleischer also said the vast majority of data requests from security agencies to Google were for only the past six months or less of collected information. If that is universally true, perhaps European
There are ways you can stop Google
From collecting some of this
data to begin with.
governments that want to err on the side of individual privacy will adopt data-retention laws that default to that minimum, which is permissible under the directive, rather than the 24-month maximum allowed.
But don’t get your hopes up that such moves would give Google and its search brethren a new standard to follow. Fleischer made clear that Google did not intend for its brand-new two-year rule to be starting point on the way to an ever-shrinking data-retention period.
For ordinary Internet users, the most useful information out of last week’s discussion was the fact that, under certain circumstances, you can stop Google from collecting some of this data to begin with.
This trick works only when you are logged in to a Google service, like Gmail of Google Talk. Other wise, you have no way to control Google’s data collection; its logs are automatically generated every time someone does a search.
Here are the steps I took from my Gmail account to stop the company from saving my searches while I am logged into a Google service: Sign in to Gmail; click setting; click account; click Google account setting; click search history; sign in again; click search history; click select all; click pause; click save setting.
May be there are already easier ways. But if Google want to be “open and transparent,” as executive insist that it does, I’m sure the company will make this and other privacy measure even simpler for individuals in future.
Title (article) : THE END USER: A Voice for the consumer
How Google Keep Track
By Victoria Shannon
- E-mail comment to tech@iht.com
From : International Herald Tribune, Thursday, March 22, 2007 (page 21)
Internet address: www.iht.com
E-mail: iht@iht.com
Google’s New Ad Pitch: Pay When Buyers Act
By Miguel Helft
The company said Tuesday that it would expand testing of a system that allows advertisers to pay only when an ad spurs a consumer to take an action, whether purchasing a product, subscribing to a newsletter or signing up to receive a quote from a mortgage broker or car dealer.
The vast majority of advertisers now pay Google when user click on ads that are displayed alongside its search results or on other Web sites, while some are billed based on how many people view the ads.
“Where optimistic that it will be something that will be very compelling, for advertisers,” said Susan Wojcicki, the vice president of product management of Google. Wojcicki said the system would also give participating Web publishers a wider choice of ad types for their sites.
Under the “cost per action” system, advertisers decide what they are willing to pay for a specific action, like a purchase or a software download. Armed with that information, Web site publishers then choose whether to run a specific ad or group of ads on their sites.
Many advertiser find cost-per-action appealing, as it greatly reduces their risk, since they are not charged for ads that are ineffective.
Ad rates based on click might give way
to rates based on purchases
or other action.
The model has long been used online by “affiliate marketing” companies like ValueClick, which have created networks of hundreds of thousands of Web sites that display small ads for e-commerce sites. The publishers are paid when they refer a user who makes a purchase.
But many other companies are using cost-per-action ads in different ways. They include the search-engine start-up Snap, which display cost-per-action ads next to search results, and Turn, a network that matches advertisers and publishers interested in cost–per-action ads.
“We think it is a model that all the large players in search will be embracing over time,” said Tom McGovern, the chief executive of Snap.
For the time being Google is not putting cost-per-action ads next to search results, limiting them to publishers’ Web sites and essentially creating its own affiliate marketing network. Industry insiders said Google entry into the market was likely to accelerate its growth.
“This is a big market at an early stage,” said Ellen Siminoff, the chief executive of efficient Frontier, a search marketing firm.
Cost-per-action ads have another advantage: they virtually eliminate the problem of click fraud, a scam in which people or computers generate click on ads for the sole purpose of getting a payment.
While the appeal of the cost-per-action model to advertisers is clear, some analysts say publishers may be more reluctant to embrace it, at least for now.
“For publishers, it increases the complexity of their business,” said Mark Mahaney, an analyst with Citigroup. Publishers have limited space for ads and need to maximize the revenue they generate.
A cost-per-click models is risky, since it provides no guarantees that a publisher will receive any payment for a given ad. Mahaney said Google could make the system more effective and appealing if it figured out an automated way to project how much revenue each ad is likely to generate.
Advertising.com, a unit of AOL, uses such a system to determine the right placement for cost-per-action ads on publishers’ sites.
For now, the affiliate marketing unit, the industry’s largest, had sales of $112 million in 2006, while Google’s revenue topped $10 billion.
Google’s test is limited to about 75 advertisers and 75 publishers.
A test last summer had about 30 advertisers and 30 publishers.
Title (article) : Google’s New Ad Pitch: Pay When Buyers Act
By Miguel Helft
From : International Herald Tribune, Thursday, March 22, 2007 (page 20)
Internet address: www.iht.com
MANAGING GLOBALIZATION
Daniel Altman
Blogging and Thinking about the Big Issues
Yet much also changed during the blog’s first year. The importance-or at least the lip service-given to environmental concerns by companies and governments intensified so much that iht.com began a new blog on the business of green. The European Union started a comprehensive climate-change strategy, and now it is pushing developing countries to cut emissions as well.
Apparently so, as an Stephen Adams, a spokesman for Peter Mandelson, the European Union’s commissioners for trade, took issues with the headline “Mandelson: Repent, repent!” He had read it as “Mandelson, repent, repent!” After a short offline discussion of punctuation,
Title (article) : Blogging and Thinking about the Big Issues
Managing Globalization : Daniel Altman
- E-mail: daltman@iht.com
- iht.com/biz
Read Daniel Altman’s past columns and join the discussion on the managing globalization blog.
From : International Herald Tribune, Wednesday, May 30, 2007 (page 12)
Internet address: www.iht.com
E-mail: iht@iht.com
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